We are a dedicated claims management company specialising in financial mis-
Mrs O’Sullivan
What happens when I contact you?
When you contact us we will offer you an initial NO COST, NO OBLIGATION REVIEW of your situation. Once we have a clearer understanding of your case we will then be in a position to advise you accordingly.
What happens in the initial review?
In the initial review we will ask you to complete either an online or over the phone application. This is carried out so that we can obtain a good understanding of your case. Once we have the required information supplied by you we will then assess your case and highlight any errors, flaws and areas of mis-selling.
What happens if I am a victim of mis-selling?
Once we have uncovered various issues which prove mis-selling we will disclose our findings to you. You will then have the option of using our services to claim compensation or alternatively to have your debts written off.
Is there a charge for this Service?
Finance Claims will provide an initial review to consumers at no cost and no obligation. Once we have uncovered mis-selling and a client is happy to proceed using our services a review fee is required for our underwriting and application process. These fees and charges are listed below.
Payment Protection Insurance
If we believe you are a victim of mis-selling in relation to Payment Protection Insurance or Mortgage Repayment Protection we will take on your case on a No Win No Fee basis, subject to our terms and conditions. This means we will only ever take a fee once we are successful in obtaining compensation. The only fee required when using our PPI reclaim services may be for the document request fee which may be required by your lender so that we can obtain your credit file for our investigation. This is usually between €10 & €15 and is made payable to your lender. This fee will be confirmed to you once we have identified your lender and its charges. Our fee for providing this service is taken from the amount of compensation we recover from your service provider and this is calculated at 25% plus VAT.
Mortgages
€295 (inclusive of VAT) review fee together with a 25% success fee (inclusive of VAT) on the amount of compensation recovered from your lender.
** excludes documentation release fee which may be requested by your lender for releasing your credit file **
Credit Agreements
€295 (inclusive of VAT) review fee together with a 25% success fee (inclusive of VAT) on the amount of compensation recovered from your lender.
** excludes documentation release fee which may be requested by your lender for releasing your credit file
Credit Cards
€295 ( inclusive of VAT) review fee together with a 25% success fee (exclusive of VAT) on the amount of compensation recovered from your lender.
** excludes documentation release fee which may be requested by your lender for releasing your credit file
Life Assurance
€295 (inclusive of VAT) review application fee together with a 25% success fee (inclusive of VAT on the amount of compensation recovered from your lender.
** excludes documentation release fee which may be requested by your lender for releasing your credit file
Investments and Pensions
€965.00 (inclusive of VAT) review fee together with 25% success fee (inclusive of VAT) on the amount of compensation recovered from your finance provider. Our review fee is calculated based on the complexity and details supplied on each case we intend to review.
** excludes documentation release fee which may be requested by your lender for releasing your credit file
Do I get a discount for processing more than one claim?
If you process more than one Credit Card, Mortgage, Life Assurance or Credit Agreement claim with our company we will offer a reduced review fee for our services for the second and any subsequent cases at €175 inclusive of VAT. Our success fee for all claims however will not change.
Our fee for Investment and Pension claims will remain the same regardless of the volume of claims one client may have. If however there is a group of investors within one investment scheme our review fee will be €965.00 in total and not per client involved.
What does the application fee cover?
The application fee known as our Review Fee covers all work carried out in respect of the review of your application details, case findings preparation together with all costs incurred by Finance Claims prior to our legal team taking on your case. We will not charge you an initial investigation fee with regard to your claim, we will only ever request our review fee once you have decided to proceed with our services and you have signed the client agreement documents.
The review fee will not include the cost of legal proceedings, court outlays or service of proceedings.
Am I guaranteed success?
It is impossible for us to guarantee success in any kind of claim. However, we will not take on any case which we believe does not have a strong chance of success. Prior to issuing court proceedings you will be advised fully of any risks you may incur.
How long will my claim take?
Unfortunately this is something which is almost impossible for us to predict. Each case will differ on it’s own merit and other factors will contribute to the length of time the process will take, such as how fast and co-operative financial institutions will be in releasing documents and whether or not legal proceedings will be issued. However we estimate that once a claim is commenced it could take approximately 3-9 months to settle however some claims will taken longer to settle depending on court proceedings. However we estimate that once a claim is commenced it is anticipated it will take approximately 6 to 9 months at least to complete, but may take longer depending on the circumstances of each case and the manner in which it is dealt with by the Lender and the legal process. Time for the performance of the Services shall not be of the essence.
Are there alternatives to using the services of Finance Claims?
Yes there are services offered by the Financial Ombudsman and other institutions when seeking financial redress.
Can I claim myself?
Yes, however lots of people prefer their claims to be managed by a dedicated professional company with key finance and legal knowledge.
Why should I use Finance Claims? What are the benefits?
The Financial Ombudsman was inundated last year with complaints from the general public hence you will be added to a long list of complainants. The Financial Ombudsman is a neutral party who will look at both sides of the transaction and will decide based on your personal presentation.
The advantage of claiming through Finance Claims is that we represent you and we will do so immediately. We will also have the support of our legal and financial experts to present your case very strongly to the various courts, if necessary. This will give you an extremely strong chance of obtaining compensation for mis-selling.
Will I get all my premiums back?
We will endeavour to include in your claim, your premiums, plus interest and loss of earnings from investments. We cannot guarantee what you will receive in compensation but what we can guarantee is that we will endeavour to seek as much compensation as possible.
Do you keep me up to date during the process of my claim?
At any point in your claim you can contact us for a full update of your claim. We will also notify you of any new developments in the progress of your claim.